Incidents reported on status page for GRMS https://status.globalrms.com/ https://d1lppblt9t2x15.cloudfront.net/logos/5bb6622a21d6ca882e1230a8a2fd89a9.jpeg https://status.globalrms.com/ en https://status.globalrms.com/incident/885042 Fri, 01 May 2026 08:23:14 -0000 https://status.globalrms.com/incident/885042#0fa9bfdd4f9eb023f828c10c6308b8efbd80cdc9ea71b75857aa10429b42e6c8 Scheduled maintenance for redirection test https://status.globalrms.com/incident/855947 Tue, 24 Mar 2026 01:00:18 -0000 https://status.globalrms.com/incident/855947#c31a30033ac32ef38d29f916591664501ed62b67524c66bf1e429fad7914d88b Maintenance https://status.globalrms.com/incident/794543 Sat, 27 Dec 2025 02:00:56 -0000 https://status.globalrms.com/incident/794543#31f64bcb415651f2b662793a9df8357f905d5e93fbccbd41594316b18028e45f We are migrating our payment processing system to Stripe. During this time, payment processing may be temporarily unavailable. No action is required on your part—your saved payment methods and billing information will be preserved. https://status.globalrms.com/incident/577350 Fri, 23 May 2025 21:00:45 -0000 https://status.globalrms.com/incident/577350#14a71a4658b7780dc395c7aa230fd4548fd62e88fed51c6218ee2f9a5600f703 Team is currently performing maintenance on our connection/load balancer. https://status.globalrms.com/incident/538564 Wed, 02 Apr 2025 07:30:00 -0000 https://status.globalrms.com/incident/538564#4dd34037f95fb17bc0d98cb7c63b7dbced983b00eb6e95bf07ac846ee91afd04 Our database is currently under maintenance. https://status.globalrms.com/incident/465063 Thu, 21 Nov 2024 02:50:33 -0000 https://status.globalrms.com/incident/465063#6361306679c85127b0cfc8e37843f2079f9953bd587ac5b52fd27ab784e3fe72 DB Maintenance https://status.globalrms.com/incident/422126 Sat, 31 Aug 2024 08:00:00 -0000 https://status.globalrms.com/incident/422126#f9483a7153bc10836f1680623f8e49a6f54e0cf5d88dd6c32130320e75c2b7f9 We apologize for the inconvenience, but we're currently performing maintenance on our website to enhance your experience. Please check back shortly. In the meantime, you can reach out to us at support@globalrms.com for any urgent matters. Thank you for your patience! https://status.globalrms.com/incident/267311 Mon, 02 Oct 2023 19:45:00 -0000 https://status.globalrms.com/incident/267311#68127b4b4b81072be453eb7157e519ca7faf75ea2aaae59e31d2c95cb88fbfe4 Dear Veritas Users, Due to an unexpected and urgent system situation, we will be performing emergency maintenance on Veritas. To ensure the safety and integrity of our system, we will temporarily be suspending all access, including client access. Start Time: 10/02/2023 12:45PM PDT Estimated End Time: 10/02/2023 16:45PM PDT During this period: You may not be able to log in or access the Veritas system. All ongoing activities and transactions may be paused or delayed. We understand the inconvenience this may cause and we are working diligently to restore access as swiftly as possible. We take this action with the utmost responsibility to safeguard the integrity of our systems and protect your data. We appreciate your patience and understanding. We will keep you updated as we make progress. If you have any urgent queries, please reach out to our support team at support@globalrms.com Thank you for your trust and cooperation. Best regards, https://status.globalrms.com/incident/243043 Sat, 12 Aug 2023 19:30:00 -0000 https://status.globalrms.com/incident/243043#76277e7c89bc8308fdbcb564be8be8e922ce47ab45171df9095a20b86aab1e15 Dear Valued Veritas User, We hope this message finds you well. We would like to inform you of an upcoming system maintenance scheduled to improve GRMS' Veritas platform. This brief interruption is part of our ongoing efforts to provide you with the best possible experience. The maintenance is scheduled for Saturday, August 12th, from 12:30 PM to 3:30 PM Pacific Time. During this three-hour period, the GRMS Veritas system will not be accessible. This downtime is necessary for us to upgrade our database, a key part of our system that stores and manages data. This upgrade will help us continue to ensure the security, stability, and reliability of GRMS' Veritas platform. Please plan accordingly to avoid any inconvenience this temporary interruption may cause. We understand the important role our system plays in your day-to-day operations, and we've scheduled this maintenance during off-peak hours to minimize disruption. Rest assured, our team will work diligently to ensure the maintenance is completed as quickly as possible. We appreciate your understanding and patience during this time. Should you have any questions or concerns, please do not hesitate to contact our support team at techsupport@globalrms.com Thank you for your continued support and trust in the GRMS Veritas platform. https://status.globalrms.com/incident/244781 Sat, 12 Aug 2023 00:30:00 -0000 https://status.globalrms.com/incident/244781#e3df040fb0404691222f31206217d6373e6c7a2a1c884e37764bb60366d2338c Sandbox Test Maintenance https://status.globalrms.com/incident/242274 Mon, 07 Aug 2023 04:30:00 -0000 https://status.globalrms.com/incident/242274#d8e8516519aef65b7f066d53c18d262579d5151edafc0c875b9be48231e57d71 Sandbox Scheduled Maintenance https://status.globalrms.com/incident/240710 Sat, 05 Aug 2023 00:00:00 -0000 https://status.globalrms.com/incident/240710#2f14da74e1fdc271997f0c0e6e2076a2ca3b2356c6c028ad36e55832ef070265 Dear Valued Veritas User, We hope this message finds you well. We would like to inform you of an upcoming system maintenance scheduled to improve GRMS' Veritas platform. This brief interruption is part of our ongoing efforts to provide you with the best possible experience. The maintenance is scheduled for Friday, August 4th, from 5PM to 7PM Pacific Time. During this two-hour period, the GRMS Veritas system will not be accessible. This downtime is necessary for us to upgrade our database, a key part of our system that stores and manages data. This upgrade will help us continue to ensure the security, stability, and reliability of GRMS' Veritas platform. Please plan accordingly to avoid any inconvenience this temporary interruption may cause. We understand the important role our system plays in your day-to-day operations, and we've scheduled this maintenance during off-peak hours to minimize disruption. Rest assured, our team will work diligently to ensure the maintenance is completed as quickly as possible. We appreciate your understanding and patience during this time. Should you have any questions or concerns, please do not hesitate to contact our support team at techsupport@globalrms.com Thank you for your continued support and trust in the GRMS Veritas platform. https://status.globalrms.com/incident/230054 Sat, 08 Jul 2023 04:00:00 -0000 https://status.globalrms.com/incident/230054#84bd7c97efd520224d1f660347aff5b4a2f2a60c79b7c9d8081189d5099f8231 Maintenance completed https://status.globalrms.com/incident/230054 Sat, 08 Jul 2023 00:00:00 -0000 https://status.globalrms.com/incident/230054#3945c16efb99a832fa567df9944d9e3b7b7662dcce0ee4b9940ff921ac1bf6e5 Dear Valued Veritas User, We hope this message finds you well. We would like to inform you about a scheduled server maintenance operation that is set to take place today, July 7, 2023, between 5pm and 9pm PST. The process is part of our commitment to continuously improve our services and ensure optimal system performance. During this period, you may experience temporary unavailability of our system. Please note that this interruption is intended to serve you better and is necessary to perform upgrades and enhance the security and functionality of our systems. We understand that this may cause some inconvenience and we sincerely apologize in advance. We have planned this maintenance operation during off-peak hours to minimize potential disruption to your activities. Please ensure to save all your ongoing tasks and avoid starting new ones during this period to prevent any potential data loss. Should you need any assistance or further clarification, please reach out to our technical support team techsupport@globalrms.com We appreciate your patience and understanding as we strive to provide you with the best possible service. Rest assured that we will make all efforts to complete the maintenance swiftly and resume services as early as possible. Thank you for your understanding and cooperation. Best regards,